Your Privacy Matters
Privacy Policy
Transparency and protection of your data is our priority. Learn how AuraDent safeguards your information with enterprise-grade security and compliance.
Last updated: November 21, 2025
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Overview
AuraDent ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
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Information We Collect
Information You Provide
- •Account details (name, email, phone, practice info)
- •Patient data (health records, treatment history)
- •Staff information and credentials
- •Payment & billing details (processed securely)
- •Support requests and communications
Information Collected Automatically
- •Device & browser information
- •Usage patterns and feature interactions
- •IP address and location data
- •Cookies and session data
- •Performance and error logs
From Third Parties
- •Payment processors and financial institutions
- •SMS and WhatsApp delivery services
- •Identity verification providers
- •Analytics and security partners
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How We Use Your Information
- Deliver and improve the AuraDent platform
- Manage your account and subscriptions
- Enable patient record management and care coordination
- Send service updates and security alerts
- Analyze usage to optimize features
- Detect fraud and maintain security
- Comply with legal obligations and regulations
- Create anonymized analytics and reports
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Data Protection & Security
Security Measures
- •256-bit TLS/SSL encryption in transit
- •AES-256 encryption at rest
- •Multi-factor authentication (MFA)
- •Role-based access controls (RBAC)
- •24/7 monitoring and incident response
Compliance Standards
- •HIPAA compliant for patient health information
- •GDPR compliant for EU residents
- •CCPA compliant for California residents
- •Regular security audits and penetration testing
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Your Rights & Choices
- Access and download your data
- Update or correct your information
- Request deletion of your account
- Restrict processing of your data
- Opt-out of marketing communications
- Data portability (GDPR)
- Lodge complaints with regulators
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Contact Us
For privacy questions or to exercise your rights, contact: [email protected] | +201018551333 | Cairo, Nasr City, Egypt
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